Are all of your products organic?
Most of the herbal items are from certified organic sources. Please refer to the each individual listing for specific details.
How do I use a certain herb?
Each herb has many different uses - please research & allergy test accordingly. It is always best to consult a healthcare practitioner before use.
What type of payments do you accept?
We accept Shopify Payments which include Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Interac.
We also accept PayPal.
Can I buy a larger quantity of a bulk herb?
Yes! We can provide just about any amount of an herb. If you require a custom weight then please let us know in advance.
Do you have a storefront? If you're interested in having our line of products in your store, reach out! We'd love to hear from you.
Contact us for special requests at citrinecoyote@gmail.com or by using this form
What are your processing times?
Processing times are between 1 to 3 business days to complete an order. Times will vary depending on size of the order.
Do you ship internationally?
At this time we only ship to Canada and the United States. We are working on providing international shipping in the future.
What are the shipping rates?
CANADA:
Free shipping on most products
$15.00 - Expedited Parcel (3 to 7 business days)
UNITED STATES:
$14.00 - Tracked Packet USA (5 to 20 business days)
My order has yet to arrive, what do I do?
If it is past the estimated delivery dates (Domestic 3 to 14 business days/United States 5 to 20 business days) then please contact me regarding your order.
citrinecoyote@gmail.com or by using this form
Can I upgrade the shipping?
Yes! All orders to Canada can upgrade for only $15 for faster delivery!
If you require upgraded delivery to an address in the United States, please contact me beforehand to arrange the shipping rate.
When will I recieve my order?
Estimated delivery dates:
Canada - 3 to 14 business days
United States 5 to 20 business days
** Please note these are estimated ranges. The estimated delivery times may be longer depending on circumstances such as customs, weather, and delayed delivery. If your order is taking longer than usual, please reach out citrinecoyote@gmail.com